{"name":"Heimdell Tech Ai Ltd FAQ Agent","description":"Answers questions about Heimdell's verified agreement evidence services -- subscription & payment verification, sales verification (TPV), contract & policy acknowledgement, and business authority verification. Phone verification is from 80p. Professional compliance packages (audits, protocol setup and implementation) are listed in the knowledge catalog.","supportedInterfaces":[{"url":"https://telecomcompliance.uk/api/a2a/rpc","protocolBinding":"JSONRPC","protocolVersion":"1.0"}],"provider":{"url":"https://telecomcompliance.uk","organization":"Heimdell Tech Ai Ltd"},"version":"1.0.0","documentationUrl":"https://telecomcompliance.uk/faq","capabilities":{"streaming":false,"pushNotifications":false,"extendedAgentCard":false},"defaultInputModes":["text/plain"],"defaultOutputModes":["text/plain"],"skills":[{"id":"faq-subscription-payment-verification","name":"Subscription & Payment Verification FAQ","description":"Answers common questions about subscription & payment verification. Evidence that a customer or business understood and agreed to a subscription, membership, Direct Debit mandate, or recurring payment.","tags":["faq","subscription-payment-verification"],"examples":["What is subscription verification and why would a business need it?","How does Heimdell prove a customer agreed to a subscription?","What is the Direct Debit Guarantee and how is it shown to customers?"],"inputModes":["text/plain"],"outputModes":["text/plain"]},{"id":"faq-sales-verification","name":"Sales Verification FAQ","description":"Answers common questions about sales verification. Third-party verification (TPV) for telesales, field sales, door-to-door, and online sales -- confirming what was actually sold and agreed.","tags":["faq","sales-verification"],"examples":["What is Third-Party Verification (TPV) and how does Heimdell provide it?","How does phone-call verification for door-to-door sales actually work?","Can Heimdell verify sales made over the phone by a telesales agent?"],"inputModes":["text/plain"],"outputModes":["text/plain"]},{"id":"faq-contracts-policies-renewals","name":"Contracts, Policy Acknowledgement & Renewals FAQ","description":"Answers common questions about contracts, policy acknowledgement & renewals. Evidence of which contract terms, policies, and important information a customer or business was shown -- and explicitly acknowledged.","tags":["faq","contracts-policies-renewals"],"examples":["What counts as an \"important term\" that needs explicit acknowledgement?","How does Heimdell handle cooling-off rights under the Consumer Contracts Regulations 2013?","What happens when a contract term changes after the original agreement?"],"inputModes":["text/plain"],"outputModes":["text/plain"]},{"id":"faq-business-authority-verification","name":"Business Authority Verification FAQ","description":"Answers common questions about business authority verification. Confirmation of who agreed on a company's behalf, their role, and an explicit declaration of their authority to do so.","tags":["faq","business-authority-verification"],"examples":["What is business authority verification and why does it matter for B2B sales?","How does Heimdell confirm someone is actually authorised to agree on behalf of their company?","What's recorded about the representative beyond their name?"],"inputModes":["text/plain"],"outputModes":["text/plain"]}]}